Shipping Rates as of January 1st 2008
| PRODUCT / SHIP TO | USA / CANADA | REST OF WORLD |
| CLOTHING* | $3.95 1st item $1.25 additional | $8.95 1st item $4.00 each additional |
ACCESSORIES
stickers/patches/pins | $2.95 Flat rate unlimited items | $4.00 Flat rate unlimited items |
| POSTERS/PHOTOS | $4.95 1st item $1.25 additional | $8.95 1st item $4.00 each additional |
| VINYL | $4.95 1st item $1.25 additional | $8.95 1st item $4.00 each additional |
| BOOKS | $3.95 1st item $1.25 additional | $8.95 1st item $4.00 each additional |
* Hoodies / Jackets ship at a slightly higher rate
Q: How long does shipping take?
A: If you live in the USA the average delivery time for regular shipping is 1-3 days.
If you live outside of the USA the average delivery time for regular shipping is 4-7 days.
You have the option of upgrading to express shipping at checkout.
(Please note that International delivery times are approximate. We can not guarantee specific times on any International deliveries.)
Q: How are orders shipped?
A: We ship same or next day via the US Post Office(www.usps.com) .
Q: Do you ship worldwide?
A: Yes. Choose your shipping method at checkout. Although very unlikely,please note that you are responsible for any import duties imposed by customs officials.
Q: How much is a US $ worth against other currencies?
A: As of November 6th 2007 the exchange rate was as follows;
$1 = 0.48 pounds sterling
$1 = 0.67 Euro
$1 = $1.07 Australian
Please note these rates are subject to a daily change.
Q: How can i contact you?
A: Email Us (we check Email several times a day).
A: Call Toll Free - 1866 856 3724 (USA only) - 323 254 3622 (Rest Of World).
Q: Do I have to register to order?
A: No. You can choose to either create an account or check out anonymously.
Q: Do you take phone orders?
A: Yes.Call Toll Free 1866 UK MERCH Between 10am and 8pm PST Monday - Saturday.
(If you live outside of the USA please call USA + 323 254 3622.We are 8 hours behind the UK, 9 hours behind the rest of Western Europe).
Q: Are your products / services guaranteed?
A: Yes. Our products are purchased from licensed distributors in Europe and the USA. Unlike many Online/Ebay stores,our shirts are NOT homemade and everything listed on our site is in stock, ready to ship.
Q: Can I exchange an item?
A: Yes. All items EXCLUDING sale/closeouts can be returned for exchange / store credit or refund.Please do not send back worn/washed items as they will not be accepted.
To Return an item send to-
EverythingEnglish
PO Box 50478
Los Angeles, CA 90050,USA
Please include a copy of your packing slip,your contact details and a note with the item you would like in exchange. (try and include a first and second choice if possible)
Q: What if the item I am looking for is not on your website?
A: Email Us or call us at 1866 UK MERCH. We get re-stocks daily and we'll be able to give you a breakdown of all expected arrivals.
Q: How can I pay for my order?
A: We accept Visa, Mastercard, Discovercard and American Express. We also accept Paypal, Personal Cheques and Money Orders in US$.Choose your payment method at checkout.
Q: Is my personal information secure?
A: Absolutely. All orders are processed using a fully secure SSL server. We never share customer information with any other companies.
Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.(only works if you have created an account).
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